Frequently Asked Questions

Are there any restrictions on what I can dispose of in the dumpster?

You can dispose of almost anything with our dumpster rentals, but there are some restrictions. Items such as tires, wet paint, hazardous/toxic wastes, and chemicals are not allowed. Additionally, we cannot accept refrigerators, freezers, or any items containing freon unless they have been red-tagged out by a certified professional. If you have any questions about specific items, feel free to contact our team for further clarification.

How many times can I have the dumpster emptied during my rental?

The rental charge for our dumpster rentals includes a one-time fill up. If you find that you need the dumpster emptied more than once, you will be responsible for the cost of an additional dumpster rental.

Can I fill over the top of the dumpster?

NO! Please do not fill over the top of the dumpster. Keeping the contents below the top edge ensures that we can safely transport the load. Overfilling can create hazards during transportation and is against our safety regulations. For more guidance on proper loading or to learn more about our dumpster rentals, please contact us. We are committed to providing safe and reliable dumpster rental services.

Do I have to be on-site for delivery/pickup?

No, you do not have to be on-site for the dropoff or pickup of your dumpster rental. If you provide clear instructions or mark where you want the dumpster placed and pay ahead via credit card, our team can handle the dropoff without your presence.

For dumpster pickup, as long as there is a clear path for our truck, there is no need for anyone to be on-site. If you have any special circumstances, please call us. 

When and how do I pay for the dumpster?

The preferred method of payment for our dumpster rentals is via credit card on our online order form. This ensures a quick and easy transaction process. If you prefer, you can also pay upon delivery. We accept cash, checks, and all major credit cards. Our goal is to make your experience with our dumpster rental service as convenient as possible!

How long does it take to get a dumpster?

Our goal is to offer timely and reliable dumpster rental services to meet your project needs and many times, we can provide same-day delivery for our dumpster rentals, but typically, you can expect delivery within 1-2 business days. During peak seasons, the wait time may be longer, so we recommend ordering in advance to ensure you get your dumpster when you need it.  

Will the dumpster damage my driveway?

All of our dumpsters come equipped with pads, and we go one step above to protect your concrete or asphalt driveway by placing boards under the dumpster. This precaution helps minimize the risk of damage however, we can’t guarantee that no damage will occur as it depends on the site layout and the specific location where the customer requests the dumpster to be placed. Even with pads and boards, a heavy dumpster may slightly sink into asphalt on a hot day.

Does the dumpster have to go in my driveway?

While it is preferable to place the dumpster on a hard, level surface like a driveway, we can also place it in your yard at our driver’s discretion. However, please be aware that during certain seasons this may not be possible due to ground conditions, and we are not responsible for any ruts or damage to your yard. Our priority is to provide flexible and convenient dumpster rental services while ensuring the safe placement of the dumpster.

Does the dumpster have a door?

Yes, every dumpster we provide has a door in the back, making it easy to load heavy items. To fully open the door, you will need 8 feet of clear space. When the door is open, there is an approximate 8-inch step up into the dumpster. This feature ensures that loading your waste is as convenient and efficient as possible.